Customer Service Administrator
- 📁
- Administrative Services
- 📅
- 2501227 Requisition #
- 📅
- 3 days ago Post Date
TrinityRail Maintenance Services, Inc. is searching for a Customer Service Admin for our Shell Rock, IA office.
We’re looking for a detail-oriented and proactive professional to support our department with a variety of responsibilities. This role involves performing essential tasks such as data entry, conducting research, and analyzing data to generate actionable insights. You’ll collaborate with team members across all levels of the organization and handle projects that may require discretion and confidentiality. If you thrive in a dynamic environment and enjoy contributing to meaningful initiatives, this position offers an excellent opportunity to make an impact.
Join our team today and be part of Delivering Goods for the Good of All!
What you'll do:
- Prepare and process invoices for completed railcars accurately and in a timely manner
- Maintain and update production tracking systems, ensuring data integrity through regular analysis and audits
- Organize documentation by creating folders for inbound railcars and submitting Bills of Lading for outbound shipments
- Coordinate customer approvals to ensure compliance and smooth workflow
- Perform additional tasks and projects as assigned to support operational efficiency
What you'll need:
- High school diploma and 4+ years of relevant experience in a similar role
- Highly proficient in Microsoft Office Suite, including Outlook, Excel, Word, and PowerPoint
- Strong interpersonal and customer service skills, with the ability to build positive relationships
- Highly detail-oriented and organized, capable of managing multiple priorities in a fast-paced environment
- Excellent verbal and written communication skills, including strong grammar and professional correspondence
- Proven ability to manage time effectively and meet deadlines consistently
EOE
Trinity Industries, Inc., and its subsidiary or affiliated companies (hereinafter “Trinity”) are committed to equal employment opportunity. It is our policy to consider candidates for employment without regard to race, color, sex, sexual orientation, gender identity, religion, age, national origin, disability, or veteran status.
View the following posters by clicking the links below:
Pay Transparency Nondiscrimination Provision
Know Your Rights: Workplace Discrimination is Illegal
Trinity participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
View the following poster by clicking the link below:
Trinity is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to trinityrecruiting@trin.net. This email address should only be used for accommodations and not general inquiries or resume submittals.